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About Us, Who Pays & FAQ's

We are a family owned and locally operated service, so when you call we treat you like family. We specialize in helping families who otherwise would be stuck in the traumatic situation. Uninsured? we can help you get the services you need at a fraction of the cost of a large company. Cleaning biologically hazardous materials at crime and trauma scenes requires extensive education, experience, and equipment. Most of our clients pay very little or nothing out of pocket, so there's no reason to cut corners and hire an inexperienced company. We also offer extreme discounts for cash pay customers if insurance is not available or its not in your better interest to file an insurance claim. In addition to our professional qualifications, we treat our clients with the utmost care and empathy during the cleanup process.  Our insurance department is staffed by skilled professionals with the ability to make the process as easy as possible. Unlike most all companies who will present you with a legal contract written in a language even they don't understand, we have a simply written one page agreement.

 

What our Clients Say

Affordable Crime Scene Cleanup is proud to be the only company to offer a maximum price guarantee. ASK YOUR TECH FOR MORE DETAILS WHEN YOU CALL. We have a 100% insurance claim acceptance rate yet, we understand it is stressful and off putting to see an estimate for thousands of dollars without the prior approval of your homeowners insurance. With on staff insurance professionals and fair dealing we easily get our claims approved to include rebuild when coverage is available.

Who Pays?

Our services are almost always covered by homeowners, commercial, and auto insurance policies. Other companies will tell you dont worry, bill your insurance company a OUTRAGEOUS price and the insurance company will deny the claim. We have fair biilling for insurance companies and private paying clients. We actually can handle your claim from start to finish so you don't have to. When covered by insurance we will often times take care of your deductible for you, saving you the stress of dealing with an additional bill during your time of need. We also work with those who are uninsured or would rather not make an insurance claim. We also offer payment plans for those whom can not pay up front, or have no insurance. Would you rather not make an insurance claim? We offer up to a 60% discount for cash customers whom make the full and final payment at the time of service.
Question
What will it cost?
Honestly,this changes case by case. We do however clean the most scenes for in the state of georgia under homeowner insurance coverage leaving our clients without additional loss. For uninsured or those how do not wish to file a claim we offer exclusive cash pay options. 95% of all claims are paid for by the insurance company fully to incule rebuilding when coverage is availible. Our staff will verify coverage before you sign anything. 

Question
Whats your response time?
Our average response time is 1 to 2 hours depending on distance from our offices located in Lawrenceville, GA, Atlanta, GA or Fayettville, GA. We do travel all over the state of GA as well which would increase our response time if not in the metro area when you call.

              Victim of a Crime?

              We can help, there are govenment assistance programs that will cover some or

              all of our services. Call now (678) 993-3092

 

Question
Are you a local company: YES
So Called "Nationwide" Crime Scene Cleanup Companies are nothing more than a rip off and a scam!


In an effort to stop the further traumatization of our customers, we are warning them of internet companies that advertise as "Nationwide". There are NO nationwide crime scene clean up companies in existence. If they advertise as such, they will do 1 of 2 things, and they won't tell you they are doing it! First, they will find a local company in your area and give them the job in return for a minimum 10% fee which you will end up paying for. Second, and their method of choice, they will actually fly their employee(s) clear across the country, rent a car, buy all the equipment locally, then send you a bill for tens of thousands of dollars. We get calls and complaints about companies actually doing this ALL THE TIME! Here are some tips on how to protect yourself from these con-artists.

1) Ask them if they are licensed in the state in which you are calling from. Many states now regulate this field and companies must qualify for a license or registration number or they are illegal.
2) Ask them what their physical office address is closest to you.
3) Ask them point blank if it will be their employees doing the work, or if they use subcontractors or referral companies.
4) Ask them if their employees are located in your City/County/State.
5) Once the workers are on scene, ASK FOR AN ESTIMATE! Over the phone it is nearly impossible to give an estimate, but once the workers are there, they can either provide you with an estimate, or call their office to get one.
6) NEVER sign an authorization to work without knowing the cost, or an estimated range up front.
7) If you have a very small cleanup which will require little or no structural damage to clean (carpet removal, drywall removal, subfloor removal, painting/sealing) then it is probably not worth making an insurance claim. So called "Nationwide" companies will push for you to make a claim so they can charge outrageous prices. When your insurance refuses to pay, guess what... you are stuck owing the balance. If you don't pay, they will put a lien on your house! They certainly won't take you to court, because they are thousands of miles away and it would be a hassle for them.
8) Finally, ask them what their response time would be to your area. Most local companies should be able to be on scene within 2 hours. If they can't, they are probably not local and will charge you to ge there on top of everything else.

Press Release

FOR IMMEDIATE RELEASE

Atlanta Crime & Trauma Scene Cleanup Receives 2016 Best of Fayetteville Award

Fayetteville Award Program Honors the Achievement

FAYETTEVILLE December 14, 2016 -- Atlanta Crime & Trauma Scene Cleanup has been selected for the 2016 Best of Fayetteville Award in the Cleaners category by the Fayetteville Award Program.

Each year, the Fayetteville Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Fayetteville area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2016 Fayetteville Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Fayetteville Award Program and data provided by third parties.

About Fayetteville Award Program

The Fayetteville Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Fayetteville area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Fayetteville Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.

SOURCE: Fayetteville Award Program

CONTACT:
Fayetteville Award Program
Email: PublicRelations@myawardcenter.org
URL: http://www.myawardcenter.org

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